Frequently Asked Questions
Quick answers about shopping at Nightywear. Need more help? We're on WhatsApp.
Frequently Asked Questions
Does Kitabify deliver across Pakistan?
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Yes Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Hyderabad, Sialkot, Gujranwala & every city nationwide and nationwide. Cash on delivery available.
What are the shipping charges?
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Rs. 300 for 1–2 items, Rs. 450 for 3–5 items, and Rs. 600 for 6–8 items. For more than 8 items, we'll confirm shipping after contacting you. COD orders: shipping must be paid online (Bank or Easypaisa) before dispatch. Product amount is collected on delivery.
Is cash on delivery available?
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Yes. COD is available on all orders across Pakistan. Shipping must be paid online before dispatch. The book amount is collected on delivery. Upload your shipping payment screenshot at checkout.
What payment methods do you accept?
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Cash on delivery (COD), bank transfer, and Easypaisa. Bank transfer and Easypaisa require a payment screenshot at checkout.
Do you offer refunds?
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We don't offer refunds at this time. Exchanges are available within 7 to 10 days on unused items in original condition.
How do I request an exchange?
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WhatsApp us at +92 315 0106373 within 7 to 10 days of delivery with your order number.
How do I track my order?
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Use our Track Order page or message us on WhatsApp with your order number.
Do you sell both new and used books?
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Yes. We are a physical shop in Karachi. Listings show whether a book is new or used.